
Return Policy: Chenille Magic will gladly
accept returns of unworn garments with garment tags attached within 15 days of
purchase. Fabric that
has been cut to your specifications is NOT returnable for refund. Should you
encounter what you feel is a defective piece of fabric, please notify Chenille Magic
within 7 days of shipment by phone or e-mail
pamj@chenillemagic.com. A return authorization will be issued, and yardage
will promptly be replaced with another piece of fabric at no cost to the
customer. We strongly urge you to purchase sample pieces should you have
concerns about color or style. Items marked "final sale" are not returnable.
Special order or custom manufactured items require a 50% deposit of the item
purchase price upon ordering, remaining 50% plus shipping costs due upon
shipment.
Wholesale returns:
A 25% re-stocking fee applies to any
wholesale return.
Samples should be ordered for color and style reference before ordering any
wholesale items.
Special order items are not returnable for refund.