Chenille Magic will gladly accept returns of finished goods within 15 days of purchase. Please enclose a copy of your original receipt with your return. Fabric that has been cut to your specifications is NOT returnable for refund unless defective. Should you encounter what you feel is a defective piece of fabric, please notify Chenille Magic within 7 days of shipment by phone or e-mail email@example.com. A return authorization will be issued, and yardage will be replaced with another piece of fabric at no cost to the customer. We strongly urge you to purchase sample pieces should you have concerns about color or style. Items marked "final sale" are not returnable.
Special order or custom manufactured items are not returnable for refund.
Wholesale return policy: A 25% re-stocking fee applies to any wholesale return unless goods are defective. If defective, goods will be replaced at no charge to the customer. A Return Merchandise Authorization MUST accompany any return.
Samples should be ordered for color and style reference before ordering any wholesale items.
Wholesale goods marked Final Sale are not returnable for refund.